Company News

Unlocking the Potential of Asset Health Management: Socotec and Dingo, A 20-Year Partnership

Nov 17, 2023 | Company News, Customer Stories

Socotec, a renowned player in testing, inspection, and certification, has a long-standing history of ensuring the integrity and performance of assets while prioritizing safety. Socotec’s relationship with Dingo, akin to that of long-term mining customers, spans more than 20 years. In 2002, the partnership between Socotec and Dingo Trakka was established, marking a turning point in asset health management in the UK.


The Challenge: Managing Big Data

Back in the early 2000s, immediately following the privatization of British rail, the rail industry faced a significant challenge. The vast amount of oil analysis data generated by labs like Socotec lacked efficient management tools. There was no advanced multi-connected customer-facing software, and results were delivered in the form of static PDF certificates. This left customers without the ability to monitor or act upon the data being generated, a situation reminiscent of what was happening in mining at the time and continues to be a challenge today. The problem only further exacerbated by new software, FMS, and ERP technologies, which produce even more data, making it more challenging for maintenance and reliability engineers in mining to analyze and prioritize.


Unleashing Asset Health Data with Dingo & Trakka

Dingo Trakka, a global database of asset health data, offers comprehensive insights into oil analysis, onboard data, visual inspections, vibration, thermography, ultrasonics, and more. It empowers customers to take control of their data and proactively manage their fleets’ asset health. This proactive approach extends the service life of expensive lubricants, schedules corrective work during planned maintenance, and increases overall availability, crucial for widely distributed operations.


Efficiency and Timeliness

With Trakka, obtaining actionable knowledge for critical machines becomes effortless. Customers gain visibility into their asset health data and can make informed decisions, ensuring better results and minimizing component failures. Gone are the days of sending results via traditional methods like post, fax, or complex Excel spreadsheets. Trakka offers a streamlined, easy-to-navigate maintenance system that saves time. In the high-stakes world of rail and mining operations, where fines can reach £200,000 per hour for blocked trains, components in surface mining equipment cost up to half a million dollars, and if equipment breaks down in an underground operation and stops production for a day, that’s US$1 million lost, Efficiency is a Game-Changer.


Real-time Monitoring and Analysis

Trakka’s real-time monitoring and notification system make it easier than ever to identify critical asset phases. Clients can swiftly access essential information using a user-friendly interface. Trakka capitalizes on 30 years of historical asset health data and combines it with expertise from in-house reliability and change management specialists. This comprehensive approach helps clients avoid unexpected downtime and extend component life by up to 60%.


Building Lasting Vendor Relationships

Dingo Trakka has enabled Socotec to forge strong, lasting relationships with its customers by providing invaluable technology that outshines competitors. While other companies may use cloud-based systems, Socotec’s customers feel empowered to maximize their data’s potential by utilizing Trakka. Dingo Trakka’s partnership with Socotec has revolutionized asset health management, allowing customers to harness the power of their data and make informed decisions.

Like in Socotec, maintenance and reliability engineers, mine managers, and corporate decision-makers, you now can elevate your asset health management to new heights. Explore the possibilities with Trakka and stay ahead in the ever-evolving world of mining.

Get in touch with us today


By utilizing the Dingo Trakka system, our company will streamline and standardize its predictive maintenance processes, tools and services worldwide.

Senior Director Operations Support Hubs for a leading gold mining company

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