Company News

DINGO Appoints Susan Warby as Chief Executive Officer

May 1, 2019 | Company News

Enterprise software veteran to accelerate growth and expansion in the predictive maintenance market

Susan Warby, CEO of DINGO SoftwareBrisbane, Australia – May 01, 2019 – DINGO, the global leader in predictive maintenance software, today announced the appointment of Susan Warby as Chief Executive Officer. Reporting to the board of directors, she assumes responsibility for the management and operations of the company. An accomplished commercial leader, Warby will accelerate growth, build on an established customer-focused culture, and lead the company to capitalise on emerging opportunities in the fast-growing predictive maintenance sector.

This appointment marks an important milestone in the history of DINGO, a pioneer in digital solutions for asset-intensive industries, as Warby succeeds the organisation’s longstanding CEO, Paul Higgins. Higgins will transition to Executive Chairman of the board and will continue to strategically guide the organisation working closely with Warby.

For over 25 years, Higgins has led DINGO through many waves of growth and innovation to build an industry-leading global company that provides actionable intelligence to asset-intensive industries including mining, energy, and rail. During his tenure, DINGO customers have realised more than US$650 million in savings by improving the health and availability of major assets.

“Susan brings a fresh perspective and deep commercial experience that will fuel future growth,” said Paul Higgins, Executive Chairman, DINGO. “I’m looking forward to partnering with Susan in the next phase of our company’s journey.”

Warby joins DINGO from SAI Global, an enterprise software company, where she held several leadership positions. Throughout her career, much of which has been with large corporations including News Corp and Caltex, she has developed a broad range of leadership and commercial skills. Her diverse background spans product management, business development and several operational roles providing her with a detailed understanding of management across a variety of industries.

“I look forward to continuing to build upon the remarkable organisation that Paul and the team have built over the past 25 years,” said Susan Warby, CEO, DINGO. “I’m excited and honoured to have the opportunity to lead DINGO forward in the next phase of its growth. The need to garner insights from the vast array of data in our connected world has never been greater and I look forward to helping our customers harness this power.”

“Paul has built an extraordinary company and is a respected visionary in the industry,” said, Neal O’Connor, board member, DINGO. “We know that his partnership with Susan will enable DINGO to realise its potential. With Susan’s leadership, the company will thrive and reach new levels of growth and innovation. We are excited about what the future holds for both our customers and our team.”


DINGO is the world leader in providing Predictive Maintenance solutions to asset-intensive industries, currently managing the health of $12 billion worth of equipment at over 250 operations worldwide.  Founded in 1991, our award-winning software and expertise help companies quickly and cost effectively implement predictive maintenance programs that drive increased availability, extended equipment life, and reduced operating costs. DINGO is a privately held company, headquartered in Brisbane, Australia, with offices in the U.S. and partners around the globe.  For more information on our industry-leading solutions visit


“Partnering with Dingo allows us to leverage remotely located condition intelligence experts from the get-go for a fraction of the normal cost to company. This allows our few reliability experts to focus on the top issues and make important decisions to ensure our fleet availability is where it needs to be instead of having them analyzing data and looking for the issues.

-Martin Pichette, Mine Operations and Maintenance Director at Lamaque Mine

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