Dingo backs it's products and services with responsive technical support to ensure maximum client uptime. Our Annual Technical Support Contracts are designed to ensure our customers have access to Dingo resources when needed and cover:

• Toll Free telephone access (US and Canada only)
• Software Upgrades at no additional cost
• Modifications to lab interfaces when needed
• User Guide Upgrades at no additional cost
• Remote support using PC Anywhere
• Email support through Internet

Some sites may have additional requirements involving such things as:

• Regular on-site refresher training
• Regular on-site consultation
• Remote database administration

Whatever your requirements, our Solution Consultants will be happy to discuss creative support options designed to meet your oil analysis software needs and keep your personnel doing what they do best.