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Which test package is right for me ?

To decide on which MGOAP Oil Analysis Test Package is right for your site, follow the following 3 steps:

First - select a lab

If your preferred lab is already in the list of “Supported Laboratories” then make a note and move on to second step. If your preferred lab is currently not in the list of supported laboratories, discuss ConocoPhillips's laboratory certification program with your ConocoPhillips representative, or call Customer service on 1-800-424-0173.

Second - select the type of test kit -- either Industrial or Engine.

Note that the combustion process of engines can have different effects on the oil, than if the oil is used solely for lubrication (as in Industrial). Thus the different tests for each.

Industrial Test Kits -- should be ordered for testing all components that are not engines. For example gear boxes, hydraulics, transmissions etc. (Then choose your level -- yellow, red or blue)

Engine Test Kits -- should be ordered for testing on any engine components. (Then choose your level -- yellow, red or blue)

Third - select level of test -- Yellow, Red or Blue

Yellow Test Kit -- For sites with a new Oil Analysis program - only taking limited samples and not yet doing in-depth analysis.

Red Test Kit -- For sites with an active oil analysis program..

Blue Test Kit -- For the advanced Oil Analysis program where detailed analysis is required, and test results are actively reviewed as part of processes for extending oil drain intervals and extending component life for example.

What if I want to convert my historical data into MaintenanceGuy ?

“Historical Data” refers to oil test results that have been stored for your equipment from the past. This data will likely be stored by the lab which performed the analysis for you. This is your data, and you should be able to have access to it.

The “cleanliness” of this data varies considerably. For the data to be most valuable, the historical records for each component tested must be included. The data can only be as accurate as what was entered. In the instance where samples were taken and the sample label manually completed, a certain component such as Engine 123 and Engine-123 may be recorded as two different Units.

Your historical data can be an important part of your oil analysis program. After all, each sample cost you money and tells a small story about your equipment. We have developed a process for cleaning up your data so that it is of most value to you in interpreting future trends in your equipment. A quotation for your data conversion into MaintenanceGuy can be prepared upon your request.

What is included in a sample kit ?

Each sample kits contains the following:

10 clear 4oz oil sample bottles
10 secondary containment packages (for mailing to the lab)
10 test package type indicator stickers (each ten pack will contain 10 of the same type of test - eg: Industrial Blue. No split or mixed packs are allowed)
10 Shipping labels
1 Shipping box (which has been designed to be reused as a safe shipping container to ship your samples to the lab - saving you additional packaging fees.)
Access to MaintenanceGuy software is included in your sample kit price
Toll free Software technical support is also included

What Shipping options do I have ?

Unless otherwise requested, all MGOAP shipments are made via Federal Express.

Standard Shipping via Fedex Ground takes 3-10 days
2-day Shipping
Overnight

These shipments are tracked by federal express. An email delivery notification will be sent to the primary user of the MGOAP when the package is received and signed for.

Be sure to check the shipping address on your purchase order forms.

What if the lab I use is not on the list ?

New labs are joining the MaintenanceGuy Oil Analysis Program all the time. Call your ConocoPhillips Customer Service Rep to make a request that your lab be included.

Are other tests available ?

Yes. The standard tests for each of yellow, blue and red are included in the basic kit price. Other tests will be available for an additional fees, and are subject to volume thresholds. Customized test packages are available. Our trained engineers will work with you to design a specific program with the lab of your choice.

What is the minimum number of tests I have to buy?

One ten pack

What is a blanket PO ?

A "blanket" Purchase Order is a single order for a number of kits. As you need additional kits, you send us a "release" from this blanket order, and we ship additional kist direct to you. This is preferred by some customers, as it reduced paperwork by eliminating the need for a new Purchase Order every time additional kits are required. Ask you purchasing department about setting up a blanket purchase order with us.

Revised: September 17, 2002 .

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