IN THIS MONTH’S ISSUE:

1. News - Announcing MaintenanceGuy Oil Analysis Program

2. Product Tip - Collaborate and Avoid Failures

3. From the Lair - Onsite services continue to expand

4. Dingo Employment Opportunities - Condition Monitoring Position, Gillette WY

5. Dingo on the road - MaintenanceGuy Road Show

6. Get Certified after Dingo-Noria Oil Analysis Courses  

NEWS - Announcing MaintenanceGuy Oil Analysis Program

 For years customers have been telling us that they wanted a simple, flexible and effective oil analysis program at a reasonable price.  Dingo has joined forces with our partner ConocoPhillips to develop such a program.  Now, for a single simple per sample fee, you can get:

best practice sample kits testing at the lab of your choice MaintenanceGuy web based analytical software

Best of all you can get started for as little as $105 for a ten pack of samples. For more information, check out dingo.com

PRODUCT TIP - Collaborate and Avoid Failures

 If you are like most customers of oil analysis testing laboratories then you will be used to seeing your sample reports containing the same old lab comments, time after time.  "Copper elevated, resample in 200 hours", "Particle Count high, monitor at next sample" etc....all produced from the laboratory information management systems (LIMS) This information, although useful in some instances, does not give any indication of the potential source of the problems or action that could be taken to rectify the situation. Simply, most laboratories do not have the resource's at the current sample pricing, to have a human perform interpretation on every sample. Their computers automate a lot of this work based on a set of pre-defined rules. 

So what options do you have available when you receive an abnormal sample result with a comment such as above. Some people with intimate knowledge of all of their equipment may be able to get to the source of the problem themselves by sifting through historical lab reports and maintenance records. What about the rest of us? Wouldn't it be good if you could call on the expertise of your lubricant supplier, the OEM, other maintenance experts or even the laboratory to help with the interpretation. Sure, if all these people were sitting in your office then this would be a simple exercise. However, in most cases this would require numerous phone calls, faxes and waiting for information before a conclusion could be drawn. 

This concept of bringing the expertise of all these players together on a problem is termed "Collaboration". Up until now, collaboration has been very difficult to achieve in oil analysis interpretation as not all players had easy access to the same information. Each player had their own piece of the puzzle but the oil analysis results, the initiator of the problem, were not readily available to all. What was needed was a way of sharing the oil analysis results amongst all the players in real time. This is where Dingo's MaintenanceGuy application fits in. Based on Microsoft .NET technology it is a condition monitoring application that is run over the internet. It allows users to login, as they would to an internet banking site, and access all of their up to date condition monitoring data. It is a real application (not static pages but a user controlled application) that any authorized user can access. So in the example above an end user could give access to MaintenanceGuy to their lubricant supplier, OEM, maintenance expert or laboratory so that they could all collaborate online in real time to solve the problem. No more paper trails to deal with.  

Below is one such collaboration success story. As the laboratory was an authorized used of the customers MaintenanceGuy account they were able to login and add specific comments for each sample in addition to the comments added by the lab system.  

Click for more information about MaintenanceGuy

To see an on line demo of our new software click here

CASE STUDY - First MaintenanceGuy Success Story 

One of our first MaintenanceGuy Oil analysis program customers has already recorded a significant saving through the program.  They received an alert on a sample from one of their ball mill pinion bearings.  The Oil Analysis Lab also added specific comments about this bearing into the customers MaintenanceGuy account.  The bearing was showing elevated iron, as well as high particle counts, ISO Codes were 27/22.   

The sample was timely and the labs additional comments helpful.  A shutdown was in progress, meaning that an inspection was possible.  The bearing roller elements showed severe spalling, and the 12 inch bearing was able to be changed while the unit was not in production.  The customer reports that this avoidance of potentially losing the bearing while in productions has saved the company money and already paid for the program many times over. 

FROM THE LAIR 

Since our last newsletter Dingo has expanded its onsite services business with the signing of contracts in Northern Appalachia, USA and The Hunter Valley, Australia to provide on site consulting expertise aimed at delivering maintenance and operational benefits through improved lubrication and oil analysis practices. We are continually expanding our on site services to provide customers with the ability to better manage their assets through collaborative integration of their maintenance and asset information.  Pictured here is one of our Project Managers site vehicles at work at a coal mine in the Eastern United States.

DINGO EMPLOYMENT OPPORTUNITIES     

As part of our expanded on site services we are seeking a Condition Monitoring Technician to be based in Gillette, Wyoming. To learn more visit our careers page. 

MAINTENANCEGUY ROAD SHOW 

Come and see MaintenanceGuy and meet our team at one of our road show events:

Houston TX, Oct 11

Salt Lake City UT, Nov 15

See our MaintenanceGuy events page for details.

GET CERTIFIED AFTER DINGO-NORIA OIL ANALYSIS COURSES

 Visit our Education Events page to get a schedule of 2002 Dingo-Noria Oil Analysis and Best Practices in Machinery Lubrication courses. 

Now you can get certified in Oil Analysis and Machinery Lubrication after Dingo's training courses.  For more information, including upcoming locations and dates in Australia, please contact the International Council for Machinery Lubrication at www.lubecouncil.org 

ICML Level Examinations are being held on the following dates:

Brisbane: September 20, 2002

Melbourne: November 28, 2002 

The Advisory Board of ICML recently approved a resolution that will make ICML membership available to industry professionals. If you are interested in becoming a member of ICML or would like to let ICML know what you expect from your membership, please send an e-mail to info@lubecouncil.org  ICML would very much like to hear from you and make sure it's membership package is designed to fit your needs. This membership is being created for you, so please take part in shaping ICML and let it know what you expect.

Best Regards,

Colin Donnelly and the Dingo Team

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©2002 Dingo Software Pty Ltd