2. New software development on Trakk
3. Best Practices Tips - Condition Based Asset Management
4. Trakka migration path for FleetOil Customers
5. Upcoming Dingo Events
Tri County Petroleum builds their brand with Dingo
How do you train fourteen salespeople on multiple oil analysis programs so they can add value to
the customer?
Joe Giovinazzo of Tri-County Petroleum of Pennsylvania faced this very challenge. Like most good leaders, Joe found the opportunity in the challenge--a Tri-County private label program. Joe stated, "It had become very ineffective to assimilate different oil analysis programs into our sales process. The private label program provided by Dingo was a great solution." As one of the largest lubrication marketers on the east coast of the USA, Tri-County had discovered a way to increase sales efficiency and expose their brand.
Through the private label program, Dingo was able to brand the oil analysis software and create a web store for Tri-County. This allowed Tri-County to focus on training their team and launching the program to customers. In such a highly competitive market, adding value to the customer through service was their way of outperforming the competition. "With Dingo's software and our lubrication expertise, I believe we have found a perfect way to add value," Joe commented. Finding the silver lining in the clouds, making lemonade out of lemons, finding opportunities in challenges, however you sum it up - Tri-County Petroleum has done just that with their private label program. Not only are they improving their business internally, but they are also adding value to the customer-which is the silver lining.To find out more about Dingo's private label program, call Brant Griffith on (303) 468 5659, or email info@dingo.com to find out more.
New Software Development on Trakk
Trakka is now in production with customers,
and a new version was released April 16. The dashboard, featured to the left, will be a
new central place for quick access to summary condition information.
Dingo recently upgraded its MaintenanceGuy and Trakka ASP (Application Service Provider) platform to the latest in hardware and software. This will enable Dingo to continue its high level of service now and into the future.
Now that Trakka's fundamental architecture is in place, additional feature sets based on this platform will rapidly become available. There has been significant interest in Trakka from our asset intensive customers and to facilitate forward planning we have put together a brief timeline of upcoming release dates and features. Here is a preview of the next two planned releases:
Trakka V1.2 - Data Integrity Release: May 28- Sample label - batches and routes
- Equipment meter tracking
- Oil hours tracking
- Make up oil tracking
- Trigger Alerts for Data errors during results read in
- User definable alert profiles
- Alerts for meter readings, dates, oil hours
Trakka V1.3 - Condition Alerts Release: July 16
- Trigger Alerts for condition monitoring test results during read in
- User definable alert profiles
- Equipment/component based
- Component group based
- Lubricant based
- Simplified Alert Profile management
Don?t Forget to review upcoming issues of the Dingo GoodOil to gain an insight
into the tools that Dingo are using to assist customers in recognizing significant,
sustainable benefits through Condition Based Asset Management.
The next Five GoodOil issues will focus on tools that support the following areas of best practice:
- GoodOil #28 - Lead KPI measurement and reporting
- GoodOil #29 - Lag KPI measurement and reporting
- GoodOil #30 - Assessment of Components for a Condition Based Change
- GoodOil #31 - Assessment of Components to support Proactive Warranty Management
- GoodOil #32 - Remote support for a Condition Management program
Trakka migration path for FleetOil customers
Dingo's venerable workhorse of Oil Analysis, FleetOil for Windows, is getting set to retire. The release of Trakka V1.3 on July 16, 2005 and the included functionality will make it possible for our existing FleetOil users to change over to the new platform. We are very excited to be moving down this path as we will be able to offer much better support, services, reliability, functionality and connectivity! Upgrade Path
All FleetOil customers will be able to have data imported for their existing FleetOil database into the new Trakka database. Some consultation with customers may be necessary to ensure databases are configured to take advantage of the benefits Trakka offers. All lab data file formats in use by FleetOil customers will be supported in Trakka. Support
FleetOil will be supported for a full 12 months from the availability of Trakka V1.3 - until July 16, 2006. Dingo will cease the sale of annual support contracts for FleetOil on July 16, 2005. Support after that date will be available on a per incident basis. Pricing
There are several pricing models available. A Dingo Sales Professional will be happy to explain the options and work out the best solution with you. Call Peter Kasten in Australia on (07) 3115 9011, or Col Armbruster in the Americas on (303) 506 6070 or email info@dingo.com to find out more.
Upcoming Dingo Events
Dingo is actively promoting our growing line of products and services. Please come and see us if you are at any of these events:
- Lubrication Excellence April 26-28, San Antonio TX
- Fleet Reliability 2005 April 26-27, London United Kingdom in partnership with Scientifics
- Maintenance and Reliability Technology Summit 2005 (MARTS) May 23-26, Chicago IL
Paul Higgins and the Dingo Team dingo.com
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We know you have something to say! If you are a leader in your field, and have had a success you would like to share with your peers, send an e-mail to phiggins@dingo.com. Our thousands of subscribers would love to hear from you.Copyright 2005 Dingo Software Pty. Ltd.